Woman Wins $10,000 Lawsuit Against Microsoft Over Windows 10 Upgrades
An anonymous reader shares this story from the Seattle Times:
A few days after Microsoft released Windows 10 to the public last year, Teri Goldstein s computer started trying to download and install the new operating system. The update, which she says she didn t authorize, failed. Instead, the computer she uses to run her Sausalito, California, travel-agency business slowed to a crawl. It would crash, she says, and be unusable for days at a time. "I had never heard of Windows 10," Goldstein said. "Nobody ever asked me if I wanted to update."
When outreach to Microsoft s customer support didn t fix the issue, Goldstein took the software giant to court, seeking compensation for lost wages and the cost of a new computer. She won. Last month, Microsoft dropped an appeal and Goldstein collected a $10,000 judgment from the company.
Microsoft denies any wrongdoing, and says they only halted their appeal to avoid the cost of further litigation.